1. Purpose of Collecting Personal Information

    The purpose of collecting customer information is related to matters such as:

    • Customer support: purchasing, payment, and delivery.

    • Providing product information, services, and support at the customer’s request.

    • Sending notifications about our latest programs and new products.

    • Resolving issues arising during the purchasing process.

    Scope of Information Collection

    We collect customers’ personal information when they place orders on the website, including:

    • Full name

    • Email address

    • Phone number

    • Address

    Information Storage Period

    Members’ personal data will be stored until a request for cancellation is made. In all other cases, members’ personal information will be securely stored on the server of lanrung.com.vn.

    Individuals or Organizations That May Access the Information

    • For delivery service providers: necessary information such as name, address, and phone number will be provided to facilitate product delivery.

    • For company staff: designated departments are responsible for customer service during product usage.

    • Affiliated, joint-implementation, or outsourced programs for the purposes stated in Section 1, all of which are subject to strict personal data security requirements.

    • Legal requirements: We may disclose personal information if required by law and if such disclosure is reasonably necessary to comply with legal procedures.

    • Business transfer (if any): In the event of a merger or consolidation of all or part of the company with another entity, the acquiring party will have access to the information stored and maintained by us, including personal information.

    Address of the Entity Collecting and Managing Information

    • Company name: AN KIM THIỆN COMPANY LIMITED

    • Established and operating under Business Registration Certificate No. 3502280451, issued by the Department of Planning and Investment of Ba Ria – Vung Tau Province on April 27, 2015.

    • Head office: Provincial Road 44A, Phuoc Hai Commune, Ho Chi Minh City, Vietnam.

    Methods and Tools for Users to Access and Edit Personal Data

    If you have any requests regarding access to or correction of your provided personal information, you may:

    Complaint Handling Mechanism Related to Misuse of Personal Information

    At lanrung.com.vn, protecting your personal information is extremely important. We guarantee that the information you provide will not be shared, sold, or rented to any third party. lanrung.com.vn commits to using your information only in the following cases:

    • Improving service quality for customers.

    • Resolving disputes and complaints.

    • When required by competent legal authorities.

    lanrung.com.vn understands that protecting your personal information is both your right and our responsibility. If you have any questions or feedback related to our privacy policy, or concerns about the misuse of personal information beyond the stated purposes or scope, please contact us via hotline 0254 367 9939 or email info@lanrung.com.vn so that we may directly assist you.